At B2Bulk (“we”, “our”, “us”), your privacy and trust are of the highest importance to us. This Privacy Policy describes how we collect, store, use, and disclose your personal and business information when you interact with our website [www.b2bulk.apcn.com] or make purchases from us.
- Information We Collect
We collect both personal and business-related information to ensure smooth order fulfillment and customer service. This includes:
- Personal Information:
- Full name, company name, billing and shipping addresses
- Contact number(s) and email address
- Payment details and transaction records
- Technical Information:
- Browser type, IP address, device information, and operating system
- Cookies, session data, and analytics data (via Google Analytics, Meta Pixel, etc.)
- Business Information:
- GST number or business registration details (for B2B buyers)
- Purchase preferences and order history
- How We Use Collected Information
Your data helps us operate effectively and provide the best service experience. We use your information to:
- Process orders, payments, and logistics efficiently
- Provide technical and post-sale support
- Verify business identity for wholesale purchases
- Personalize product recommendations
- Send order status, delivery updates, and offers (only with your consent)
- Conduct analytics to improve site performance and product quality
- Data Protection and Security
- We use SSL encryption, secure servers, and access controls to safeguard all personal and payment data.
- Payment transactions are handled through trusted third-party gateways like phone pay.
- We never store your complete payment card details.
- Our systems are regularly monitored for security vulnerabilities.
- Third-Party Services
We may share limited necessary data with:
- Payment processors (for transactions)
- Courier and logistics partners (for delivery)
- Analytics tools (for website improvement)
All third parties comply with applicable data protection laws (like GDPR or Indian IT Act 2000).
- Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze user behavior. You can disable cookies anytime from your browser settings.
- Data Retention
We retain your information as long as your account remains active or as required by law (for tax and regulatory purposes).
- Your Rights
You have the right to:
- Access and review your stored data
- Request corrections or updates
- Request deletion of personal information (except where legally required to retain)
- Withdraw consent from marketing emails anytime
For any privacy-related request, please contact us at support@b2bulkapcn.com.